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Terms & Conditions

By booking an appointment with Rai'shael you have agreed to our terms and conditions (T+C’s),

ultimately as a general courtesy.

Please read these terms and conditions below.

 

CANCELLATION & BOOKING POLICY

  • It is the clients responsibility to make sure they have all the correct details upon booking appointments ~ including time and date (taking into consideration any international time differences) as well as correct zoom links for online clients or street address for clients receiving in-person.

  • We will do our best to meet your required appointment times but we are unable to hold appointments until you have confirmed it. 

  • To secure your booking, payment needs to be made no later than 24 hours before your scheduled appointment via a bank transfer. These bank details will be provided to you at the time of your booking. 

  • We kindly ask you to notify us no later than 24 hours before your scheduled appointment if you need to reschedule or cancel an appointment.

  • If cancellations of your scheduled appointment are made less than 24 hours prior to your appointment time 50% of your booking fee will be charged.  

  • If you do not show up to your scheduled appointment or cancel within 1 hour of your appointment this is considered a “no show’ and you will be charged a fee of 100% of the cost of your booking, unless you have a valid reason or your circumstances are beyond your control. 

  • If a session must be cancelled due to Rai'shael's ill-health or technical issues, a rescheduling email or text will be sent within the next 12 hours. 

 

CLIENT COURTESY & RESPONSIBILITY

  • Running late to your appointment often puts stress on our schedule. If you think you are going to be late to your appointment, please let us know as soon as possible so we can do our best to accommodate.

  • If we need to reduce your treatment to prevent interrupting other appointments, the original charge for the appointment will still apply. 

  • For Zoom calls please ensure you have a solid internet connection and use a good quality set of headphone/speakers and microphones to avoid any technical interruptions and consequently a reduced session time.

 

REFUND POLICY

  • If you are prevented from attending your appointment due to circumstances beyond your control, please contact us to discuss your situation and we will offer to reschedule your appointment.

 

DISCLAIMER

Soul Readings - all readings provided by Rai'shael are intended to offer an insight into a person’s personal life and do not in any way constitute legal, financial, or professional advice. It is your responsibility to consult an appropriately qualified professional if you have questions or concerns about these matters.

By engaging in a reading, you understand that Rai'shael does not diagnose illnesses, including questions pertaining to pregnancy and death. Since references to the future and outcomes are based on potentials, possibilities, and probabilities at the time of the reading based on your actions and other people’s actions or inactions and due to interpretation as to what was said at the time of the reading, you understand that there is no guarantee on the accuracy rate of a reading, session, or consultation and it is not fortune-telling, nor does this site imply or infer such. 

You take full responsibility for your implementation of any suggestions made during your session. You understand that our advice is always limited to providing you with options for your consideration, and that you are solely responsible for the choices and actions that you make hereafter. Always consult your own values and make informed choices for how you choose to proceed. You agree to indemnify us against all consequences arising directly or indirectly from your choices. 

Inner Child & Universal Rays Healings - our healings and offerings are designed to help you connect with your own inner wisdom for personal and spiritual growth. They are not a substitute for appropriately qualified medical or mental health advice, nor does this site imply or infer such. By engaging in our healings, you understand that Rai'shael does not diagnose illnesses or give health advice. It is your responsibility to consult an appropriately qualified medical professional if you have any questions or concerns that go beyond the scope of our services.

You are solely responsible for your own mental health and any adverse physical, mental, or emotional reactions that you may experience as a result of your participation in our offerings. However, we are committed in monitoring your safety and if we have any concerns regarding your physiological or psychological state, we reserve the right to refer you to a medical professional as our duty of care towards you. 

Our offerings are known for creating profound inner transformation, but we cannot guarantee this will happen for you. All outcomes are dependent on the uniqueness of an individual which are beyond our knowledge and control. We encourage you to come to your session with an open heart and mind and be willing to follow the guidance and wisdom offered to you at this time with a strong intention to open and receive the highest potential for you .. so be it.

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